Privacy policy

Scope

This Privacy Policy (“Policy”) applies to our sites, products, and services (collectively, “Services”) that reference this Policy. These statements apply to US customers only.

What we collect

To provide our services, we may collect:

  • Information that can be used to identify you (“Personal Information”). This includes your name, addresses, contact information, and passwords. We may collect this information when you contact us (e.g. setting up an account, support, etc.).

  • Information from other companies and third parties to help maintain the accuracy of your information and to provide our services.

  • Information you provide to us through interaction with our Services.

We also automatically collect information about how you use and access our Services, such as:

  • IP address

  • Unique device identifiers

  • Browser type

  • Pages viewed and actions performed

  • Other usage information collected via cookies and tracking technologies

Our Services may change from time to time and we may make changes to the information we collect at our sole discretion.

How we use your information

Except where prohibited, we may use your information, including your Personal Information, for these purposes:

  • Account registration

  • Communication with you about our Services

  • To improve and/or develop new Services

  • To provide our Services to you

  • Customer service and technical support

  • Feedback

  • Private or published research using de-identified and aggregated data from many users

Information storage

We handle the information we collect according to our information security policies and procedures; in general, that information shall be encrypted at rest and in transit. Sensitive information, such as passwords, shall always be stored as secure, strong hashes of the password.

How we share your information

Third party providers

We will only share your information with third parties to the extent it is necessary to provide the Services to you. We will not sell your information to third parties.

Legal requests

We may share your information with courts, law enforcement, or other government agencies when required to do so by law.

With your consent

We will provide notice and the opportunity to approve or deny sharing of your Personal Information with third parties except as provided above.

Managing your privacy

For instances where you have the option to approve or deny sharing your information, please contact us via customer support to update your preferences.

Accessing your information

You can access the Services to view and update your information. Contact customer support for any other information access requests.